Privacy Policy

JUICE DIGITAL AGENCY, located in Riga at Elizabetes iela 31, is responsible for the processing of your personal data as described in this privacy policy.


JUICE DIGITAL AGENCY collects and processes your personal data when you buy our products, fill out a form, or contact us.


List of personal data that we process when you are purchasing our products:

Name;

Address;

Phone number;

E-mail address;

Special and/or sensitive personal data processed by JUICE DIGITAL AGENCY

Our website and/or service does not intend to collect personal data from website users under the age of 16, even if they have permission from their parents or guardians. Unfortunately, JUICE DIGITAL AGENCY cannot verify if a user is older than 16 years. Therefore, we encourage parents or guardians to participate in their children's online activities to prevent their personal data from being collected without parental or guardian consent.

If you believe that we have collected personal information about a minor without this permission, please contact us at hello@juicelatvia.lv, and we will delete this information.


For what purpose and on what basis do we process personal data?

JUICE DIGITAL AGENCY processes your personal data for the following purposes.

If it is necessary to reach an agreement of purchase, we process your personal data:

Record evidence;

To send information about your product or service and changes to it;

To prepare and execute the contract;

Send the goods to your address;



How long does JUICE DIGITAL AGENCY keep your personal data?

JUICE DIGITAL AGENCY will not retain your personal data for longer than the mandatory statutory period or, if such mandatory statutory period does not apply, no longer than is strictly necessary to fulfill the purposes for which your personal data was collected.

The personal data received by JUICE DIGITAL AGENCY relating to the process of entering into an agreement and handling the package cannot exceed 2 years after the conclusion of the agreement.

Transfer of personal data to third parties

JUICE DIGITAL AGENCY transfers your personal data to third parties if it is necessary for the performance of an agreement or based on legal obligations.

With third parties that process your personal data on behalf of JUICE DIGITAL AGENCY, we sign a processor agreement. Thanks to this, JUICE DIGITAL AGENCY ensures that your personal data is always protected, at least on the same level, and that the confidentiality of your personal data is guaranteed.


Does JUICE DIGITAL AGENCY analyze visits to the website?

JUICE DIGITAL AGENCY uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your device, such as a computer, tablet, or smartphone when you first visit a website. JUICE DIGITAL AGENCY uses cookies for technical purposes only. These cookies ensure that the website functions properly and, for example, remember your preferred settings so that JUICE DIGITAL AGENCY can optimize websites. On the other hand, Yourobohome uses cookies that track your browsing behavior so that JUICE DIGITAL AGENCY can offer customized content and advertising.

You can refuse cookies by setting your internet browser so that it no longer stores cookies. In addition, you can delete all previously saved information through your browser settings.

View, change, or delete personal data

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent to data processing or object to the processing of your personal data and you have the right to data portability. This means that you can send us a request to send the personal information that we have stored in a computer file to you or another organization that you mention.

You have the right to review, correct, restrict or delete personal data processed by JUICE DIGITAL AGENCY, except where Mollie is unable to grant these rights due to a legal obligation. You can send your request for access, correction, limitation, or deletion to hello@juicelatvia.lv


However, in order to establish the legitimacy of your request, JUICE DIGITAL AGENCY asks that you send a copy of your proof of identity (i.e. passport or ID card) along with the request. Please make sure that this copy has edited your passport photo, MRZ (machine readable zone, stripe of numbers at the bottom of the passport), passport number, and Citizens Service Number (BSN) to protect your privacy. JUICE DIGITAL AGENCY will respond to your request as soon as possible, but in any case within fourteen business days.


How we protect personal data

JUICE DIGITAL AGENCY takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. With Secure Socket Layer (SSL) all your data is encrypted.


Text marketing terms and conditions:

We use a text messaging platform that is subject to the following terms and conditions. By participating in our text marketing and notifications, you agree to these terms.


By entering your phone number at checkout and initializing a purchase, subscribing through our subscription form or keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.

Your phone number, name, and purchase information will be transmitted to our SMS platform by SMSBump Inc, a European Union company based in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending text messages, your phone number will be passed to the text message operator for delivery.

If you would like to stop receiving text marketing messages and notifications, please reply with a STOP to any mobile message sent from us, or use the unsubscribe link we have provided you with in any of our messages. You understand and agree that alternative opt-out methods, such as the use of alternative words or queries, will not be considered reasonable opt-out methods. Message and data rates may apply.


If you have any questions, send the text "HELP" to the number from which you received the messages. You can also contact us for more information. If you wish to opt-out, please follow the procedures above.

If you have the impression that your data is not properly protected or there are signs of abuse, please contact our customer support team at hello@juicelatvia.lv.